Effective Date: September 2, 2026
At IQ Gadgets, we want you to shop with confidence. This Warranty Policy explains the general warranty coverage available for eligible products purchased through our website.
Warranty Coverage
Eligible products may be covered by a 12-month limited warranty beginning from the date of delivery.
The warranty covers defects in materials or workmanship that occur during normal and intended use of the product.
Warranty coverage may vary by product, manufacturer, or item category. Any specific warranty terms provided with a product will apply where applicable.
What the Warranty Covers
Subject to the applicable product terms, warranty coverage may include:
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Manufacturing defects
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Defective components
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Failures caused by defects in materials or workmanship
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Product issues occurring during normal intended use
If a covered defect is confirmed, IQ Gadgets may, at its discretion, repair the product, replace it with an equivalent product, or provide another appropriate resolution.
What the Warranty Does Not Cover
The warranty generally does not cover damage or problems resulting from:
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Accidental damage
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Misuse or abuse
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Improper installation or operation
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Unauthorized modifications or repairs
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Normal wear and tear
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Cosmetic damage that does not affect functionality
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Damage caused by liquid, moisture, fire, or other external causes
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Damage resulting from use outside the product's intended purpose
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Loss or damage caused by improper storage or handling
Warranty Claim Requirements
To request warranty assistance, please contact us with:
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Your name
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Order number
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Product name
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Description of the problem
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Date the issue was noticed
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Photos or videos showing the issue, when applicable
We may request additional information to determine whether the issue falls under warranty coverage.
Warranty Claim Process
Once you contact us, our support team will review your claim and may provide troubleshooting instructions or request additional information.
If the product needs to be returned for inspection, we will provide the appropriate instructions.
Please do not send a product back without contacting us first.
Product Inspection
A returned product may be inspected to determine whether the reported issue is covered by the warranty.
If the issue is determined to result from misuse, accidental damage, unauthorized modification, or another condition excluded from warranty coverage, the claim may be denied.
Replacement Products
If a replacement is approved, the replacement may be the same product or a comparable product depending on availability.
If the original product is no longer available, IQ Gadgets may provide an appropriate alternative or another resolution where applicable.
Manufacturer Warranties
Some products may also include a separate manufacturer's warranty.
Manufacturer warranty terms may differ from IQ Gadgets' warranty coverage. Where applicable, customers may be directed to the manufacturer for warranty service.
Warranty and Returns
Warranty claims are separate from ordinary returns for reasons such as change of mind, incorrect selection, or preference.
For general product returns, please refer to our Return & Refund Policy.
Contact Us
For warranty questions or to submit a warranty claim, please contact:
IQ Gadgets
98-1005 Moanalua Rd #805
Aiea, HI 96701
United States
Email: support@theiqgadgets.com
Phone: (808) 2609 571