Effective Date: September 2, 2026
At IQ Gadgets, we aim to make every order simple and convenient from checkout to delivery. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States.
Shipping Coverage
IQ Gadgets currently ships orders within the United States.
We offer free standard shipping on eligible orders.
All prices and shipping charges are displayed in U.S. Dollars (USD).
Processing & Delivery Times
Our standard order timeline is:
Order Cut-off Time: 5:00 PM (GMT-06:00) Central Standard Time (Chicago)
Order Processing Time: 1 to 2 business days (Monday–Friday)
Transit/Shipping Time: 3 to 5 business days (Monday–Friday)
Total Estimated Delivery: 4 to 7 business days (Monday–Friday)
Orders placed after the daily cut-off time may begin processing on the next business day.
Shipping Carriers
Depending on the destination, order size, and availability, shipments may be handled by reliable carriers such as UPS, FedEx, DHL, or USPS.
Once your order has shipped, tracking information will be provided when available.
Tracking Your Order
After your order has been dispatched, you may receive a shipping confirmation containing tracking information.
Tracking updates are provided by the carrier and may take some time to appear after the package has been handed over for shipment.
Delivery Delays
While we work to meet the estimated delivery timeframe, occasional delays may occur due to severe weather, carrier disruptions, holidays, incorrect delivery information, or other circumstances outside our control.
If your package appears delayed, please check the tracking information first. If you still need assistance, contact our customer support team.
Address Accuracy
Please make sure your shipping address is complete and accurate before submitting your order.
If you notice an incorrect address after placing an order, contact us as quickly as possible. We will try to make corrections before the order is shipped, but we cannot guarantee that changes will be possible once processing has begun.
Undeliverable or Returned Packages
Packages may be returned to us if the address is incorrect, incomplete, or the carrier is unable to complete delivery.
If a package is returned, please contact us so we can review the order and determine the appropriate next steps.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible after placing it. Cancellation requests are subject to our Order Cancellation Policy and cannot always be accommodated once an order has entered processing or shipment.
Customer Service Hours
Monday – Friday: 10:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
For shipping questions or assistance with an order, contact:
IQ Gadgets
Email: support@theiqgadgets.com
Phone: (808) 2609 571
Address: 98-1005 Moanalua Rd #805, Aiea, HI 96701, United States